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Overall we had a good stay. However our room that we stayed in is in need of some repairs. The repairs is as follows 1) Toilet Seat in bathroom needs to be replaced. The seat is very wobbly. 2) The bathroom sink is clogged with hair. Needs to be cleaned out of all hair. 3) The front door to room# 207 needs repair. The doors lock is very loose. Seems as if it was kicked in. 4) The hotels grounds are in need of weekly lawn & debris maintenance. The appearance of hotel is very dirty.

I am writing to formally express my disappointment regarding my recent stay at the La Quinta Inn on July 20th to 21st. This was by far one of the most unpleasant hotel experiences I’ve had, and I feel that the money paid for this stay was completely unjustified based on the conditions and safety concerns encountered. The property did not resemble the photos presented on ******* at all. The room was outdated and run-down, with no microwave provided, which I consider a basic amenity. I had to ask the front desk to heat up my food, which was extremely uncomfortable—especially late at night after driving over 10 hours. The bathroom light was dim, began flickering during my shower, and the fan was non-functional. Additionally, I found hair on the wall near the shower, which is unacceptable from a cleanliness and hygiene perspective. Most concerning, however, was the safety. While unpacking and again later when retrieving items from our car, homeless individuals approached us in the parking lot. This was particularly distressing as it was just two women traveling alone. We did not feel safe at this property, and there was no visible security presence or assurance from the staff.